The labor day weekend was, from a business perspective, ass-kickingly good. I think we broke our record up in Michigan. Ohio was slower, but was hampered by limited stock. Every one of my minions worked their asses off and it showed. I simply could not have done this by myself. Period.
The down side was that for whatever reason, I simply didn't sleep well at all. And by Monday I was dragging something fierce. I couldn't keep up. My throat was raw and my eyes hurt. Then I started getting call from Lindsey. Corsets were coming in with popped stays, corsets only a year old and gently worn. I had two customers with complaints up in Michigan. The cherry on this crap sandwich was a report that one corset came back because it had NO stays at all on one side. They hadn't popped out, they'd just not been inserted to begin with! Statistically, this is a really small number of corsets compared to what I sell every year, but I like to think I'm selling quality and durability.
I had to call Thomas, who was down at DragonCon (grr) and let him know that quality control needs to be reviewed. Seriously. I know it's not his direct fault, but he's the one I can talk to so he get to hear me bitch.
Oh, and the scratchy throat has now apparently blossomed into a cold. Joy.
Tuesday, September 04, 2007
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1 comment:
A persistant cough has been going around. So, please tell me you are not coughing. And, speaking of cherries on top, anti-biotics have no impact on the cough. Don't worry, though. It should run its course in three weeks or so.
Good to see you last week. Huzzah!!!
Sir Constantine.
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